“YOUR DATA IS SECURE”
Information in compliance with the data protection regulation
The data protection laws of Europe and Spain are designed to protect your personal information. Compliance with these laws is mandatory for our organisation.
Therefore, it is of the utmost importance for us that you fully understand what we will do with the personal data we collect from you.
In this way, we will remain transparent and give you control over your data, using simple language and clear choices that will let you decide how we can use your personal information.
Should you have any queries after reading this information, please feel free to contact us.
Thank you very much for collaboration.
ABOUT US
Our name: JAIME ANDRÉS OSPINA FLÓREZ
Our CIF / NIF (tax ID no.): 45354903F
Main activity: Medical services
Our address: calle Arena, 1 – 35002 – Las Palmas de G.C. – España
Our contact email address: info@cirugiaplasticaospina.com
Our website: cirugiaplasticaospina.com
For your confidence and security, you are hereby informed that we are a company registered in the following Mercantile Registry / Public Registry:
We are at your disposal for any query you may have.
WHAT ARE WE GOING TO USE YOUR DATA FOR?
In general terms, we will use your personal data to be able to interact with you and provide our services.
Furthermore, they may also be used for other activities such as sending you advertising or promoting our activities.
WHY DO WE NEED TO USE YOUR PERSONAL INFORMATION?
It is necessary for us to collect your personal data to be able to interact with you and to provide our services. For this purpose, we will provide you with a series of tick boxes which will allow you to clearly and easily choose how your personal information will be used.
WHO WILL HAVE ACCESS TO THE INFORMATION WE COLLECT FROM YOU?
In general terms, only our employees, who are duly authorised, will be able to access the information we collect from you.
Additionally, your personal information may be disclosed to third parties that need to have access to it, so that we can provide our services to you. For example, our bank will know your data if payment for our services is made by bank transfer or credit card.
Furthermore, your information may be disclosed to public or private organisations to whom we are required to provide your personal data in compliance with the law. To give an example, the General Tax Law requires certain information to be provided to the Tax Agency regarding financial transactions exceeding a specified limit.
In the event that, besides those eventualities mentioned, we need to pass on your personal information to other companies or bodies, we will first ask you for your permission through clear options that will allow you to make a decision regarding this.
HOW WILL WE PROTECT YOUR INFORMATION?
We will protect your data using effective security measures according to the risks involved in using your information.
With this in mind, our organisation has approved a Data Protection Policy and annual checks and audits are carried out to make sure that your personal data are secure at all times.
WILL WE SEND YOUR DATA TO OTHER COUNTRIES?
There are countries around the world where your data is secure and others where it is not quite so. The European Union, for example, is a safe environment for your data. Our policy is not to send your personal information to any country which is not secure from a data protection perspective.
In the event that, in order to provide a service to you, it is necessary to send your data to a country that is not as secure as Spain, we will always ask you for your permission to do so beforehand and we will adopt effective security measures to mitigate the risks involved in sending your personal information to another country.
FOR HOW LONG WILL WE KEEP YOUR DATA?
We will hold on to your information for as long as you continue to use our services and for the duration that it is required by the law. Once the applicable legal time limit has elapsed, we will proceed to securely delete your data in an environmentally-friendly way.
WHAT ARE YOUR DATA PROTECTION RIGHTS?
You can contact us at any time to obtain details of the personal information we may hold about you, rectify it if it is incorrect and delete it when you no longer require our services, should this be legally possible.
You also have the right to request the transfer of your information to a third party. This is called “right to data portability” and it may prove to be useful in certain situations.
To request any of your rights, you must make a request in writing to our address, providing a photocopy of your ID card, so that you can be identified.
There are specific forms available from our offices for the exercising of these rights and we will be happy to help you fill them in.
To find out more about your data protection rights, you may consult the website of the Spanish Data Protection Agency (www.agpd.es).
CAN YOU WITHDRAW YOUR CONSENT IF YOU CHANGE YOUR MIND AT A LATER STAGE?
You may withdraw your consent if you change your mind regarding the use of your data at any time.
For example, if you were interested in receiving advertisements of our products or services before but are no longer interested, you can let us know by using the data processing objection forms available at our offices.
IF YOU THINK YOUR RIGHTS HAVE NOT BEEN UPHELD, WHERE CAN YOU LODGE A COMPLAINT?
If you believe that we have neglected to uphold your rights, you can file a complaint with the Spanish Data Protection Agency using one of the means below:
Website: www.agpd.es
Postal address:
Spanish Data Protection Agency
C/ Jorge Juan, 6
28001 Madrid
By telephone:
Tel. 901 100 099
Tel. (+34) 91 266 35 17
There is no cost for filing a complaint with the Spanish Data Protection Agency, and the services of a lawyer or court representative will not be necessary.
WILL PROFILING TAKE PLACE?
Our policy is not to create profiles about the users of our services.
Nevertheless, there may be situations where, in order to provide services or for commercial or other types of purposes, we may need to process your personal data with the objective of profiling. An example would be using your purchase or service history in order to offer you products or services suited to your preferences or needs.
In such cases, we will adopt effective security measures that protect your information at all times from unauthorised persons who wish to use it for their own benefit.
WILL WE USE YOUR INFORMATION FOR ANY OTHER PURPOSES?
Our policy is to not use your data for any purposes other than those outlined in this notice. If, however, we need to use your data for other activities, we will always ask you for your permission first by means of clear options which we allow you to make an educated decision.
